Returns + Shipping

Returns are accepted in accordance with the guidelines outlined below. By making a purchase, you agree to these terms.

Eligibility for Returns

Items may be eligible for return if they are unused, undamaged, and in their original packaging. Products must be returned in the same condition in which they were received, including all accessories and documentation, if applicable.

Certain items may be non-returnable due to their nature, including but not limited to customized products, digital goods, or items marked as final sale.

Return Process

To initiate a return, the item must be properly packaged to prevent damage during transit. Proof of purchase may be required to verify eligibility. Returns that do not meet the outlined conditions may be refused.

Refunds

Once a returned item is received and inspected, refunds may be processed if the return is approved. Refunds are issued using the original payment method where applicable. Processing times may vary depending on the payment provider.

Shipping fees, handling charges, or service fees are generally non-refundable unless otherwise stated.

Exchanges

Exchanges may be offered at discretion and are subject to product availability. Items requested for exchange must meet the same eligibility requirements as returns.

Shipping Policy

Orders are processed after payment confirmation and are prepared for shipment within a reasonable timeframe. Delivery times may vary based on location, shipping method, and external factors beyond control.

Shipping Methods

Shipping options may include standard or expedited delivery depending on availability. Shipping charges, if applicable, are calculated at checkout.

Delivery

Delivery times provided are estimates and not guaranteed. Delays may occur due to carrier issues, weather conditions, or other unforeseen circumstances.

Risk of Loss

Risk of loss and ownership of items pass to the customer upon shipment. The website is not responsible for delays, losses, or damages caused by shipping carriers.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to customer error may not be eligible for replacement or refund.